Position: E-commerce Specialist
The E-Commerce Specialist is responsible for identifying, sourcing, and commercializing high-potential products for the North American market, primarily Canada. This role manages the end-to-end product lifecycle—from market research and supplier negotiation to e-commerce platform execution and performance optimization. By leveraging digital marketplaces and data-driven insights, the Specialist ensures strong product–market fit, scalable growth, and profitable online sales.

Responsibilities:
• Manage day-to-day operations of e-commerce platforms, including product listings, pricing, promotions, inventory coordination, and content updates.
• Launch, test, promote, and scale products through e-commerce platforms to drive sales growth and optimize conversion rates.
• Ensure product pages are accurate, compliant, conversion-focused, and aligned with brand standards.
• Support order processing and fulfillment coordination to ensure a smooth customer experience.
• Conduct market research and competitor analysis to identify products aligned with Canadian and North American consumer demand.
• Support product onboarding from sourcing through go-to-market execution.
• Identify and manage relationships with manufacturers and suppliers.
• Negotiate pricing, timelines, and trade terms to support profitability and supply reliability.
• Coordinate with suppliers on product specifications, packaging, and labelling requirements.
• Ensure products meet applicable Canadian regulatory, safety, and compliance standards.
• Coordinate compliance-related documentation as required for import and sale.
• Create and manage product images, graphics, and multimedia content while maintaining brand integrity.
• Utilize tools such as Adobe Creative Suite, Figma, and video editing software to support e-commerce and marketing needs.
• Monitor sales performance, customer behavior, and traffic data to generate insights and refine commercial strategies.
• Use performance data to inform future product selection, pricing, and promotional decisions.
• Respond to customer inquiries via email and phone in a timely and professional manner, escalating issues as needed.
• Collaborate closely with internal teams and global suppliers to ensure efficient execution across sourcing, marketing, and operations.
• Perform ad-hoc duties as assigned by management.
Requirements:
• Bachelor’s degree in Business, Marketing, International Trade, E-Commerce, or a related field.
• Minimum 2 years of experience in e-commerce, product commercialization, or cross-border trade.
• Experience managing e-commerce platforms (e.g., Shopify, Amazon, or similar).
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator), Figma, and video editing tools.
• Understanding of UX/UI fundamentals, CMS platforms, and basic website development.
• Practical knowledge of packaging design, logistics, and product lifecycle management.
• Highly organized, self-motivated, adaptable, and able to work independently and as part of a team.
• Strong communication skills with the ability to collaborate effectively with international suppliers and internal stakeholders.
• Strong analytical and data-driven decision-making skills.
• Fluent in both English and Chinese (written and verbal).

有意者请将简历发到: ruth@tff.company，或者电话联系HR：(416) 293-0585