About the Role
We are seeking a reliable, motivated, and customer-focused
Car Rental Desk Manager to join our team in Markham.
In this role, you will oversee daily rental operations, manage customer bookings, and handle essential hands-on tasks to keep our fleet running smoothly.
Key Responsibilities
- Desk & Customer Service: Assist customers with reservations, rental agreements, inquiries, and check-ins/check-outs with exceptional service.
- Administrative Duties: Handle daily office work, documentation, scheduling, and transaction processing.
- Fleet Support: Perform occasional physical duties, including light car washing/detailing to ensure vehicles are clean and presentable.
- Vehicle Shuttle: Conduct customer pickups, drop-offs, and vehicle transports across the Markham area.
Qualifications & Requirements
- Driving Record: Valid Ontario G Driver’s License with a clean driving record (required due to vehicle transport responsibilities).
- Languages: Fluent in English (required); proficiency in additional languages is a strong plus.
- Communication: Excellent verbal and written communication skills.
- Experience: Prior experience in car rentals, customer service, or management is a plus.
- Flexibility: Willingness to balance office administration with hands-on physical tasks. What We Offer - Competitive Base Salary plus Commission earnings.
- Company car provision available after successful completion of the probation period.